Key Responsibilities, Accountabilities and Duties?Provide high quality and consistent subject matter expertise on people related matters across the entire employee lifecycle, working closely with HR colleagues to build one SKA team ethos
?Monitor service delivery tool to receive, triage and use initiative to respond to complex queries, maintain records and ensure matters are resolved or referred for resolution, seeking guidance on escalating matters
?Support and work closely with both SKAO and CSIRO HR colleagues in the delivery of wider HR SKA people objectives, in particular this being in relation to all staff working on the SKA-Low collaboration, both in relation to SKAO and CSIRO-employed staff.
?Implement HR administrative and project activity in line with agreed priorities, including supporting recruitment, induction, capability development and other SKA-Low staff activity
?Proactively respond to feedback and concerns, following up or escalating as required
?Anticipate and manage people queries in ambiguous situations, recognising and taking account of different policy backdrops in line with both SKAO and CSIRO employed staff. Demonstrate flexibility in thinking and adjust strategies, goals and priorities when required
?Demonstrate integrity, tact and the ability to handle personal, sensitive and confidential information; understand appropriate use and disclosure of personal information and relevant privacy legislation
?Work in in a values‐aligned manner, modelling desired culture, to achieve a cohesive, collaborative team.
Mandatory Knowledge, Skills and Experience
?Tertiary qualifications in human resources management, employee relations or related field
?Experience in roles providing the full range of generalist HR advice across the employment lifecycle that is consistent, accurate and considered
?Demonstrated ability to influence, advise and communicate with all levels both written and verbal
?Strong knowledge of ER/IR matters including interpretation of enterprise agreement, policy and procedure, and legislation
?Strong learning agility with demonstrated ability to work with new and different approaches, being comfortable operating within a varied and complex environments
?Excellent customer service supported by strong organisational abilities enabling rapid resolution of queries
?Strong ability to initiate, build and maintain strong and effective relationships and partnerships with all levels of stakeholders
?Demonstrated ability to lead small projects, and provide expert input and support on larger project activity