时间:2012-04-29 22:50:25
上海市职业资格鉴定
《企业人力资源管理人员》（人力资源管理师）
专业英语试卷9
一、英汉互译（每题2分，共30分）
1. Audiovisual instruction
2. Collective bargaining process
3. Entrepreneur
4. Feedback
5. Job specification
6. Markov analysis
7. Person characteristics
8. Role play
9. Total quality management (TQM)
10. Utility
11. 流程再造
12. 工资等级
13. 工作设计
14. 扁平化
15. 基本技能
Answer:
1. 视听教学 2. 劳资谈判过程 3. 企业家 4. 反馈 5. 工作规范 6. 马克夫分析法 7. 个人特征 8. 角色扮演 9. 全面质量管理 10. 效用 11. Reengineering 12. Pay grade 13. Job design 14. Delayering 15. Basic skills
二、单项选择（每题2分，共20分）
1. Which of the following organizations is pursuing a transnational strategy? .
A. a car company developing a “world” car to gain scale economies
B. a brewery trying to achieve scale economies while simultaneously customizing its taste and marketing efforts for local markets
C. a company producing customized fashions for multiple regions of the world
D. a steel company trying to simultaneously gain scale economies and increase the quality of its products
2. Recent technological advancements have led to all of the following except .
A. an increased number of unskilled jobs
B. an increased number of skilled jobs
C. gains in productivity and quality
D. a need to retrain workers
3. If 200 resumes were obtained from an employment agency, 40 of the applicants submitting those resumes were qualified, 20 of the applicants submitting those resumes were invited for an on-site interview, and 10 were offered employment, what is the cumulative yield-ratio? .
A. 5 percent
B. 10 percent
C. 20 percent
D. 40 percent
4. Which of the following is not a benefit of orientation programs? .
A. increased productivity
B. lower turnover and improved morale
C. more comprehensive task analysis
D. reduction of new employee anxiety
5. When setting performance measures for incentive systems, we can say that the best measures are .
A. quantitative, simple to understand, and show a clear relationship between output and reward
B. qualitative, flexible, and create competition between employees
C. those that allow employers to “ratchet up ” standards and base rewards on qualitative standards
D. those that reduce administrative costs, determine rewards based only on quantity, and reward only exceptional employees
6. To facilitate an egalitarian environment, which of the following HR practices should managers implement? .
A. team-based training
B. HRIS technologies
C. profit sharing
D. team-based selection
7. If a job analyst doubt the accuracy of information provided by employees, he or she should .
A. challenge the employees with their false statements
B. report them to their supervisors
C. turn the task of job analysis over to someone with more HRM experience
D. obtain additional information from them or from their supervisors
8. If you were developing a performance appraisal system for individuals on international assignments, it would be best to base individual’s appraisals on information from .
A. host-country eva luations
B. home-country eva luations
C. both home- and host-country eva luations
D. peer eva luations
9. In general,